Brian Hutcheson is an entrepreneur and self-starter with background in accountancy and operational management, opening bars and restaurants across Scotland prior to developing Contact Centres. Ability to bring training to life with personal anecdotes through extensive experience gained in a wide variety of industries and working environments. Brian captivates his audience with superior narration techniques and powers of description, transferring knowledge in an entertaining and informative manner utilising innovative visual aids and imaginative presentations. Quality training delivered with enthusiasm and passion, most programmes are highly participative with a balance between classroom training, individual project and group work.