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Learning & development

A holistic approach to allocations

Print course

A holistic approach to allocations

Date: 05 April 2019 09:30 am - 12:30 pm
Course duration: 1 day
Venue: Bob Allan Conference Centre, Saracen House, 139 Saracen Street, Glasgow, G22 5AZ
Costs: Members £110.00 / Non-Members £210.00

Who’s it for and what’s it about?

This course is for housing practitioners with responsibility for allocations including those to external agencies and local authorities in relation to nominations and Section 5 referrals.

The course will examine existing good practice in relation to maintaining housing lists, offers and refusals, tenancy offers and sustainment.  In addition the new measures contained within the Housing (Scotland) Act 2014 regarding the changes to reasonable preference, consultation and home ownership will be considered, together with an exploration of the new tenancy types and qualifying periods.  

The course provides a holistic approach to allocations ranging from strategic to day to day functions.
Course outline

  • Applying for housing
  • Housing options advice
  • Pre-tenancy advice and tenancy sustainment
  • Target setting
  • Local agreements
  • Section 5 referrals
  • Managing lists
  • Suspensions and Cancellations
  • IT systems
  • Offering properties
  • Monitoring outcomes
  • Statistical information
  • Policy, procedures and transparency
  • Tenancy types
  • Legal framework and good practice
  • Housing (Scotland) Act 2014

Learning outcomes

  • Understand the importance of pre-tenancy advice
  • Explore ways of effectively allocating homes
  • Understand partnership working
  • Examine good practice and the current legal framework


Trainer:  Patricia Gallagher