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Learning & development

Performance conversations for managers

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Performance conversations for managers

Date: 24 April 2019 09:30 am - 04:30 pm
Course duration: 1 day
Venue: Bob Allan Conference Centre, Saracen House, 139 Saracen Street, Glasgow, G22 5AZ
Costs: Members £195.00 / Non-Members £295.00

Who’s it for and what’s it about?

The successful application of any performance appraisal process requires effective meetings throughout the year between a manager and their staff.

Performance Conversations demonstrates that there are only 5 types of conversation that any manager needs to be able to handle to cover all aspects from a new start to experienced person.

This workshop provides managers with a structured approach which will deliver enhanced trust, a clear action plan and more commitment from every meeting

Course Content

  • What is a successful conversation?
  • The 5 conversations – your strength and development
  • Meeting dynamics at work in a meeting
  • Best practices
  • Planning a conversation
  • Careful Questions
  • Holding a conversation (practice session)
  • Tools to help understand your staff

Learning Outcomes

  • Understand the importance of building relationships as a key to effective management
  • Prepare for the 5 key conversations by anticipating the concerns staff will want addressed
  • Plan for success
  • Practice how to handle a conversation


Trainer: Bill Atkinson