Summer Sessions for aspiring managersPrint course
Summer Sessions for aspiring managers
Bob Allan Conference Centre, Saracen House, 139 Saracen Street, G22 5AZ
Members £100.00 / Non-Members £200.00
23 August 2018 09:30 am - 12:30 pm
23 August 2018 09:30 am - 12:30 pm
SHARE's Summer Sessions is aimed at supporting current housing staff to fulfil their potential and progress up the career ladder. If you are new to management or an aspiring manager these sessions are for you.
You can book all 5 sessions via the website now or if you would like to book the sessions individually please email email@example.com with your details.
Leadership vs management - 23rd August 9.30am – 12.30pm
Leadership and management are often used as interchangeable terms but their operation is quite different and the outcomes can be significantly different also. Management implies a fixed hierarchical, top down structure, whereas leaders will ensure that development is a two way street and be willing to learn from their team members. A good manager must also be a good leader, and this course aims to educate delegates on qualities a good leader requires and how to cultivate these in the workplace in order to build happier, stronger, more productive teams.
Trainer: Heather Ballantine
Working with a committee/board - 6th September 9.30am -12.30pm
One of the challenges for a newly appointed manager in the housing sector will undoubtedly be the relationship they need to build with their board or committee. This course aims to make this transition as easy as possible for new managers by outlining: the decisions committee’s must be involved in; the onus to report to committee – what information they should be given; how to present to committee; how to make recommendations; how to encourage committee discussion; the governance framework between committee and managers.
Trainer: Gary Dalziel
Dealing with difficult conversations - 6th September 1.00pm – 4.00pm
Managers have to deal with all sorts of difficult conversation: performance issues; motivating team members; dealing with sensitive personal issues and workplace conflicts. This course is designed to help managers and new managers to handle these difficult conversations, enabling them to listen effectively, ask the right questions; and tailor their approach depending on the subject matter. There will be a particular focus on the effective use of praise and criticism: looking at the benefits and pitfalls of delivering praise and criticism incorrectly and the effects this can have on employee performance, engagement and morale. It will demonstrate the most effective way to use both praise and constructive criticism to get the best from your employee’s and help them to fulfil their potential.
Trainer - Bill Atkinson
Assertiveness for new managers - 13th September 9.30am – 12.30pm
The Cambridge Dictionary describes being assertive as “Someone who behaves confidently and is not frightened to say what they want or believe”. There is no doubt that managers need to be clear, confident and concise when dealing with their team. But this is not as easy in practise as it may seem. Being overly assertive can have a negative impact on your team and prohibit an open discourse or come across as aggressive. It may be equally difficult to assert yourself as a manager if you have recently been promoted from the team you now manage. This course is designed to help managers to manage with a caring assertiveness: to be confident and clear in their aims and directions but to do this is such a way that does not discourage their team from offering up alternative views in order to test and develop policy; or from approaching managers on a personal level.
Trainer: Gordon Robertson
Drafting reports and policies - 19th September 9.30am – 12.30pm
It is quite likely that drafting reports and writing policies is going to one of the new tasks for a new manager in the housing sector. This course will help delegates to understand the hallmarks of a good policy, how to create or adopt a house style; how to present this policy to different audiences; and to understand where policy ends and procedure begins. It will also cover the main structure of a good report, what information must be included or redacted, how to present your report to your audience, and how to make reports as user friendly as possible.
Trainer: Anne Robertson