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Fundamentals of Factoring - Dundee

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Fundamentals of Factoring - Dundee

Date: No dates for this event.
Course duration: 99 days
Venue: Abertay Housing Association,  147 Fintry Drive,  Dundee, DD4 9HE
Costs: Members £1250.00 / Non-Members £1930.00

Note:  this course is currently under review.  Please contact SHARE.




A SHARE training programme accredited by the Institute of Residential Property Management (IRPM) 
Completion of this programme leads to Associate membership of the IRPM (AIRPM)


Fundamentals of Factoring 

Who is it for and what is it about?

This programme has been designed for all staff involved in the delivery of factoring services including property managers, surveyors, housing assistants, finance officers & assistants, customer service staff, repairs and maintenance officers, and those involved in the management of complaints and regulatory compliance. Whether factoring is only a part of the role you deliver or your full time career, this course will provide you with the rounded training and knowledge necessary to be successful. It is also ideal for those managing factoring staff or who have overall management responsibility for a factoring operation.

The programme has been developed in conjunction with the Institute of Residential Property Management, IRPM, who have provided full accreditation of the course at Associate Level. IRPM is the UK’s leading professional property management body offering qualifications and accreditation. SHARE is the only organisation in Scotland delivering this well recognised and respected industry qualification.

Covering all aspects of factoring including the regulatory framework and governing documents, finance, repairs and maintenance, and customer service, this in-depth programme will significantly develop your knowledge and understanding of the factoring industry. The knowledge, expertise and skills you learn on this programme will help you to successfully deliver a professional property management service. Using relevant examples from practice, supported by a suitable level of theory, the course is designed to make learning accessible and enjoyable.

The programme consists of six modules which can be taken together over a 3 month period or you can stage your learning over 18 months. After attending all six modules you can sit the assessment. On successful completion you will receive a qualification in factoring as well as the opportunity to upgrade your membership of IRPM to an Associate member (please note there will be an additional cost to this).

Course Modules

Introduction to property management in Scotland - Module 1
Understand the ‘rules’ and frameworks that steer the delivery of a factoring service and the importance of compliance and a factor’s limitations.

Operating within the legal framework in Scotland - Module 2
Examine the legal framework in which a factor operates including key property legislation as well as other relevant legislation including health and safety, data protection, etc

Meeting financial obligations - Module 3
Understand the financial obligations in delivering a factoring service; the management of floats, sinking funds and buildings insurance; and how to deliver value for money.

Building maintenance and management of repairs - Module 4
Gain a basic knowledge of what is required of a factoring property inspection and stock condition survey, how to manage the maintenance and repairs process within limits of deeds and regulations, and the maintenance regime required of factored stock.

Customer service excellence - Module 5
Understand the principles and practices of factoring customer service excellence, effective communication methods and review examples of good practice.

Delivering a professional property management service - Module 6
 Acquire the skills to carry out a comprehensive property inspection, understanding when to action works identified and maximising the use of technology.

Assessment of the programme
Once you have completed the six modules that make up the programme there will be a 3 hour assessment. This will include 90 multiple choice questions, 15 from each module, plus 6 short answer questions, 1 based on each module. Candidates will be provided with workbooks at each module and preparation for the assessment will include learning and revision of the workbooks. A separate ½ day session is available on the morning of the assessment for those who require some last minute revision

Revision session: 20/06/2019 10.00 – 12.00 (optional)
Date of assessment: 20/06/2019 12.45 – 15.00


Modular approach -
Per module - SHARE Members - £185; Non-Members - £285 
Assessment: SHARE Members - £150; Non-Members - £200
Revision Session (if required) – Members - £95; Non-Members - £125

Programme approach - 
If all 6 sessions including revision session are booked at same time there will be a programme discount of 10%
Discounted price including assessment 
-SHARE Members - £1,250; Non-Members - £1,930

Additional costs
IRPM ASSOCIATE MEMBERSHIP COSTS – There is a one-off joining fee of £75 plus an annual subscription fee for your Associate Membership of the IRPM currently at £129 (Apr2018).
Note: this is a flexible programme, delegates can select to do specific modules in line with their availability and budget. However, to receive the certificate and gain Associate Membership it is recommended that the full programme be completed within a 12 month period.