Events at SHARE - something for everyone
There are lots of events coming up at SHARE in the coming months.
Connect, serve, deliver – making the customer experience exceptional....and more is back for a second year but as the name suggests there is even more added to the programme. Aimed at frontline staff the key theme of this event is customer care and ensuring the customer’s experience with you is exceptional.
However, we know that in order to deliver this frontline staff need to be motivated, appreciated and able to advance in their role. With this in mind, this year we will also look at how staff can develop their career in housing by hearing from some key people within the sector who have done just that. This event takes place at the Radisson Blu in Glasgow on 13th September.
There is also a great offer for those between 16 to 24 and currently studying a housing related qualification.
Our Bitesize Briefing on Cyber Security takes place on 29th September. Ensuring cyber security requires co-ordinated efforts and one of the most problematic elements is how quickly and constantly evolving security risks are. Come along to hear from speakers on a variety of issues such as the cost of a security breach, steps you can take to minimise the risk and the legal implications.
HR in Practice is now into its second year after a successful event in 2016 and takes place on 12th October. Aimed at staff within housing associations and co-operatives who have an HR function this is one not to be missed. The programme builds on last year’s three strands of employment law, health & wellbeing and the employee journey the programme promises to be varied, interactive and insightful.
With the further roll out of Universal Credit and the impact this will have on the housing sector this one is a must. Make sure you book your place on Universal Credit and the impact on housing associations and their tenants which takes place on 25th October. Speakers include DWP, Scottish Government, Welfare rights advisers and key people within housing.
You can find out more and about SHARE events and book your place/s through our learning & development section HERE